Euro24 Terms & Conditions — Complete Guide to Membership, Betting & Payments

1General Introduction & Acceptance

By using the Euro24 website and app, you are considered to have agreed to these terms and conditions. Euro24 is an online betting and casino platform operating under an international gaming license, specifically optimized to serve users in Bangladesh.

These terms and conditions may be updated from time to time. Members will be notified of any significant changes via their registered email or in-app notification. Continued use of the platform after an update constitutes acceptance of the revised terms.

2Membership & Eligibility Requirements

To open an account with euro24, the following requirements must be met:

• You must be at least 18 years old — account registration by minors is strictly prohibited.
• Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be closed and all balances may be forfeited.
• All information provided at registration — including name, date of birth, and address — must be accurate and truthful.
• Registrations from countries or regions where online betting is legally prohibited will not be accepted.

Euro24 may request additional information for verification at any time. If the information is not provided, Euro24 reserves the right to temporarily suspend the account.

3Account Verification (KYC)

To comply with international financial regulations, Euro24 follows a Know Your Customer (KYC) process. KYC verification becomes mandatory prior to withdrawal or after deposits reach a specified amount.

Documents typically requested:

• Proof of Identity: National ID (NID), passport, or driving licence.
• Proof of Address: Utility bill or bank statement (issued within the last 3 months).
• Payment Verification: Screenshot or proof of registration for the mobile banking number used.

Verification is typically completed within 24–72 hours of document submission. Withdrawals may be put on hold until KYC is fully verified.

4Deposit & Withdrawal Policy

Euro24 supports instant deposits via bKash, Nagad, and Rocket. Please note the following deposit rules:

• Minimum deposit: ৳200.
• Deposits are usually credited instantly. If there's a delay, contact support with your transaction ID.
• Deposits from another person's account are not permitted — the payment method must be registered in the member's own name.

For withdrawals:

• Minimum withdrawal: ৳500.
• Withdrawal requests take 24–48 hours to process.
• Withdrawals will not be processed until KYC verification is complete.
• Withdrawals are processed using the same method as your deposit — a different method may require additional verification.

5Bonus & Promotion Terms

Euro24 regularly offers a range of bonuses — welcome bonuses, free bets, reload bonuses, and more. Each bonus comes with its own terms, which are clearly stated on the offer page. Some general bonus conditions:

• Most bonuses carry a wagering requirement (typically 10–30x the bonus amount).
• Winnings from bonus funds cannot be withdrawn directly — the wagering requirement must be met first.
• Multiple bonuses generally cannot be used at the same time.
• Bonuses will be automatically cancelled once they expire.
• Euro24 reserves the right to cancel any bonus if fraud or a breach of terms is suspected.

6Betting Rules & Dispute Resolution

Keep the following rules in mind when placing bets on Euro24:

• Once a bet is confirmed, it cannot be cancelled.
• If an event is cancelled or suspended, bets are generally refunded, though specific rules may vary by sport.
• Euro24 reserves the right to void any bet placed at incorrect odds due to a technical error.
• Any attempt to profit artificially by placing opposing bets on the same event (arbitrage) will result in account closure if detected.

If a dispute arises, please contact Euro24 Support first. If it remains unresolved within 24–48 hours, the matter will be escalated to a higher authority.

7Prohibited Activities

The following activities are strictly prohibited. If detected, your account will be suspended and your balance forfeited:

• Creating or operating multiple accounts.
• Opening an account using another person's identity.
• Attempting to abuse bonuses or circumvent wagering requirements.
• Exploiting technical vulnerabilities on the platform.
• Money laundering or depositing funds from illegal sources.
• Betting using automated bots or software.

8Account Closure & Balance Refund

Members may request to close their account at any time. In that case:

• Any remaining balance (excluding bonuses) will be refunded — provided KYC verification is complete.
• If you have active bets, the withdrawal process will begin only after those bets are settled.

Euro24 may also close an account for the following reasons:

• Violation of terms and conditions.
• Evidence of fraud or dishonest activity.
• Failure to complete KYC verification.

9Privacy & Data Protection

Euro24 takes the privacy of its members' personal data seriously. For full details on how we collect, use, and store your information, please refer to our Privacy Policy Policy.

In short: your data is never sold to third parties. Information may be shared with authorities only when required by law.

10Responsible Gaming Commitment

Euro24 believes gaming is entertainment — not a business. That's why we help our members stay informed and bet responsibly:

• Set your own deposit and wagering limits at any time.
• Option to take a temporary break (cooling-off period).
• Option for permanent self-exclusion.
• Support is available if you show signs of gaming addiction.

To learn more Responsible Gaming View page.

11Law & Jurisdiction

Euro24 operates under an international gaming license. Any legal disputes will be resolved in accordance with the laws of the licensing jurisdiction. By becoming a member, you consent to this.